Need some help regarding skype software

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  • Ohaider
    FFR Veteran
    • Jun 2012
    • 2893

    #1

    Need some help regarding skype software

    For some reason skype hasn't been working for me the past couple of months.
    When I attempt to log in, the loading circle appears, but it fails to sign me in.

    When I go to my wi-fi connection settings within skype, it says that there is no connection. I've made sure my port settings were matching what skype says should make it work, but I still am unable to log in.

    Fast forward a bit and i attempted a full uninstall/reinstall. uninstalled all the app data, deleted the regedit occurrences/etc. Basically, it was as if I'd never installed skype on my computer.

    Reinstalled it, had the same problem.

    I tried contacting skype multiple times and they were literally just like 'idk' or didn't respond.

    Anyone have any ideas? ;[

    gracias
  • Izzy
    Snek
    FFR Simfile Author
    • Jan 2003
    • 9195

    #2
    Re: Need some help regarding skype software

    The first thing comes to mind is a firewall setting saying to not allow skype to connect. Usually when I launch a new program on anything newer than windows vista I get a popup asking me if I want to allow this program to access the internet. If you had misclicked that in the distant past I'm not sure how you'd get rid of that other than going to firewall settings and deleting the entry.

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    • Ohaider
      FFR Veteran
      • Jun 2012
      • 2893

      #3
      Re: Need some help regarding skype software

      Checked my firewall (hadn't done that yet actually) and skype was checked as if firewall was allowing it unfortunately


      Thanks though, i actually hadn't gotten into firewall haha

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      • Zageron
        Zageron E. Tazaterra
        FFR Administrator
        • Apr 2007
        • 6592

        #4
        Re: Need some help regarding skype software

        Do you use a third party firewall or antivirus?

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        • PrawnSkunk
          Administrator
          FFR Simfile Author
          FFR Administrator
          • Dec 2007
          • 3907

          #5
          Re: Need some help regarding skype software

          A similar phenomenon happened to me when I updated Skype. Log in to the Skype website and navigate to Settings and preferences > Account Settings. Unlink your Microsoft account and change your password.

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          • Ohaider
            FFR Veteran
            • Jun 2012
            • 2893

            #6
            Re: Need some help regarding skype software

            Originally posted by Zageron
            Do you use a third party firewall or antivirus?
            Unfortunately nope ;[


            Originally posted by PrawnSkunk
            A similar phenomenon happened to me when I updated Skype. Log in to the Skype website and navigate to Settings and preferences > Account Settings. Unlink your Microsoft account and change your password.
            Unlinked it and changed password and still not able for some reason... very strange..


            Thanks though dewders

            Comment

            • Zageron
              Zageron E. Tazaterra
              FFR Administrator
              • Apr 2007
              • 6592

              #7
              Re: Need some help regarding skype software

              This thread seems to have a lot of information.
              The home for technical questions and answers at Microsoft. Get started asking, answering, and browsing questions about products like .Net, Azure, or Teams.


              Most promising one is resetting Internet Explorer settings to default.

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