Password Recovery Not Working?

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  • Aarom12
    FFR Player
    • Jan 2007
    • 3

    #1

    Password Recovery Not Working?

    I used to come here as Aarom11, but I forgot my password, and I can't get my E-Mail with the new password. I sent the E-Mail many times, and I tried contacting the admins, but nothing is working.
  • TheRapingDragon
    A car crash mind
    • Aug 2005
    • 9788

    #2
    Re: Password Recovery Not Working?

    I would have to guess that you are 12 years old.

    Anyhoo, getting that UUA part away, are you sure you put in the right e-mail when registering? Perhaps you made a mistake or something. Anyway, I'm sure an admin will come upon this thread at some point.

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    • Aarom12
      FFR Player
      • Jan 2007
      • 3

      #3
      Re: Password Recovery Not Working?

      That was another problem with my other account, I was over 13, but couldn't edit my own profile. I kept telling that I was 13, but I was still thought of as under 13. Also, I entered every single variation of my E-Mail address, and it doesn't work.

      However, this account is recognized as 13 years old.
      Last edited by Aarom12; 01-6-2007, 10:18 AM.

      Comment

      • TheRapingDragon
        A car crash mind
        • Aug 2005
        • 9788

        #4
        Re: Password Recovery Not Working?

        There was a problem when the forum changed that caused all new accounts (or was it existing accounts?) to be believed to be under 13 years old.

        Anyway, try PM'ing tasselfoot or synthlight or JasonKey. They are the ones you want to talk to.

        Comment

        • JasonKey
          FFR Underseer
          • Jul 2003
          • 2643

          #5
          Re: Password Recovery Not Working?

          the email verification form doesn't send out a new pass, it sends a link to verify you are who you say you are, and then lets you change the pass. This account is not showing as a COPPA / sub 13 account so you should be good.

          We are currently going through a back log of contact us's from around Christmas that are .. lets say... in the hundreds. Catching up is going to take some time.

          Also, AOL accounts spam block to excess. Likely mails to your account may have gotten filtered.

          Originally posted by Synthlight
          I will be fix this. No worries. It happened during a version upgrade.
          Cheers,
          Synthlight

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