This is the absolute worst place to post this. But since there's no other way for me to get ahold of Ravenhexa, I thought I'd post it here.
This is also for anyone else who's over 18 and lives near Huntington Beach, California. Now you don't have to fill in all the requirements. I started with no experience at all. We train our employees.
Send me your Resumés. Either by e-mail or IM. Or you can IM me to get my E-mail address. Whichever works. Reply with any questions.
The job listing is below:
United States Technical Services (USTS) currently has three part time Help Desk positions at our facility in Huntington Beach. We currently operate a Tactical Operations Center supporting our clients throughout the United States 24 x 7 x365. These positions will compliment our current staff as our client base continues to grow.
These positions will for Saturday and Sunday with the possibility of fill-in during the week as required.
Our ideal candidate will be responsible for providing first and second tier support for a wide ranging and diverse group of clients. Duties include:
~Remotely supporting users, printers, terminals and workstations located throughout the United States
~Provide first level support of warehouse applications and hardware
~Constant monitoring of alerts and environments to ensure functionality and availability
~Provide start to finish tracking and follow-up of issues to ensure timely resolution
~Field incoming help requests from end users via both e-mail and telephone in a prompt, courteous manner
~Document all pertinent end user identification information, including summary of the issue, categorization of the issue, and nature of problem or issue
~Act as the focal point for follow-up and escalation between the client and the field engineer
Qualifications for this position:
~One year experience in a call center environment
~High school diploma or GED
~Excellent customer service and interpersonal skills
~Positive attitude
~Exceptional written and oral communication skills
~Strong documentation skills
~Tact and sensitivity in customer communications
~Proficiency in general computer skills
~High work ethic and values
~Ability to work with limited supervision and be a self-starter
All candidates will be required to pass a drug and background test. Salary is dependent on previous experience. This is a long-term position with possibility for growth.
This is also for anyone else who's over 18 and lives near Huntington Beach, California. Now you don't have to fill in all the requirements. I started with no experience at all. We train our employees.
Send me your Resumés. Either by e-mail or IM. Or you can IM me to get my E-mail address. Whichever works. Reply with any questions.
The job listing is below:
United States Technical Services (USTS) currently has three part time Help Desk positions at our facility in Huntington Beach. We currently operate a Tactical Operations Center supporting our clients throughout the United States 24 x 7 x365. These positions will compliment our current staff as our client base continues to grow.
These positions will for Saturday and Sunday with the possibility of fill-in during the week as required.
Our ideal candidate will be responsible for providing first and second tier support for a wide ranging and diverse group of clients. Duties include:
~Remotely supporting users, printers, terminals and workstations located throughout the United States
~Provide first level support of warehouse applications and hardware
~Constant monitoring of alerts and environments to ensure functionality and availability
~Provide start to finish tracking and follow-up of issues to ensure timely resolution
~Field incoming help requests from end users via both e-mail and telephone in a prompt, courteous manner
~Document all pertinent end user identification information, including summary of the issue, categorization of the issue, and nature of problem or issue
~Act as the focal point for follow-up and escalation between the client and the field engineer
Qualifications for this position:
~One year experience in a call center environment
~High school diploma or GED
~Excellent customer service and interpersonal skills
~Positive attitude
~Exceptional written and oral communication skills
~Strong documentation skills
~Tact and sensitivity in customer communications
~Proficiency in general computer skills
~High work ethic and values
~Ability to work with limited supervision and be a self-starter
All candidates will be required to pass a drug and background test. Salary is dependent on previous experience. This is a long-term position with possibility for growth.
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