help with postproduction hosting

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  • TwiztedXzistancE
    FFR Player
    • Oct 2003
    • 5
    #1

    help with postproduction hosting

    I bought hosting at post production, trying to help out flash flash, but the support has an error message that isnt even in english. I also sent a msg and its been more than a day and yet no response, paid about 3 days ago and my url is still inactive, but i do have the ip set up and the control panel works, but no site and no ftp... should i just wait because the url and ftp will be active soon or attempt to cancel through my credit card because i obviously have no way of contacting the company, and the billing control panel doesnt work either, i never recieved my e-mail that was supposed to come 24 hours after i paid, it was supposed to have all my information.

    HELP! please
    Tags: None
    • TwiztedXzistancE
      FFR Player
      • Oct 2003
      • 5
      #2
      bump

      bump

        Comment

        • Snapps
          NO DOUBT GET LOUD
          FFR Simfile Author
          • Sep 2003
          • 5650
          #3
          You dont bump something that is on the top of the list of topics smart one.

          And I can not help you because you bumped your topic.

            Comment

            • lightdarkness
              Summer!!
              • Jul 2003
              • 11308
              #4
              Contact Synthlight by PM

                Comment

                • Jam930
                  FFR Player
                  • Apr 2004
                  • 1069
                  #5
                  Re: help with postproduction hosting

                  Originally posted by TwiztedXzistancE
                  I bought hosting at post production, trying to help out flash flash, but the support has an error message that isnt even in english. I also sent a msg and its been more than a day and yet no response, paid about 3 days ago and my url is still inactive, but i do have the ip set up and the control panel works, but no site and no ftp... should i just wait because the url and ftp will be active soon or attempt to cancel through my credit card because i obviously have no way of contacting the company, and the billing control panel doesnt work either, i never recieved my e-mail that was supposed to come 24 hours after i paid, it was supposed to have all my information.

                  HELP! please
                  lesson: dont buy hosting at "post production" if that's what it is...

                  isnt there some way to contact them?
                  look for some way to talk to them.

                  *edit
                  wait...post production is actually supposed to be pretty decent hosting..i dont know what's going on sorry. =/ give them time, and try to contact them. see if you've really paid, and trace back, see if you've done something wrong.
                  -Jamie

                    Comment

                    • TwiztedXzistancE
                      FFR Player
                      • Oct 2003
                      • 5
                      #6
                      it lets me into the control panel and says my server is the url i paif for, but when i go back and read my first e-mail it said in "this e-mail does not have your account information, you will recieve your information within 24 hours" and its been 4 days yet no e-mail. i also pm'd synth and no reply, he realy needs to work out the tech support, one of the gurrentees is 24/7 free tech support, yet i cant even get the services i paid for let alone get in contact with some one who can help me or even read any information regarding my issues. im very dissapointed... hopefully synth will sort things out and i wont have to cancel the transaction because i wanted to support ffr

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